Quick Guide (to how it works)!
What happens in a guidance/coaching session?
We will discuss the information you have made available in the initial application form if relevant. We will then look at where you are now and where you want to get to and lastly of course, how to get you there. Any additional issue that may arise as part of the discussions will also be covered.
What happens if I can’t make a session?
Don’t worry – things happen in life. Just let me know at least 48 hours beforehand, and we’ll just rearrange for another time.
When do I pay for my sessions, and how?
You will need to pay for your sessions upfront either by cash at the beginning or by bank transfer.
Where do we meet? What happens if I live too far to travel?
If you’re local, we can meet in a coffee shop, hotel lobby or similar. Don’t worry; there’s always plenty of places to meet up. If you live in the East Midlands region, I can drive to your area, but for mileages over 25 miles in total, there will be a charge of 40 pence per mile.
How long is a typical session?
Sessions are usually one hour in length, although 90 minutes is possible. Any longer and concentration begin to wane.
What if I want to terminate our sessions early If I’ve bought a three-session package?
Sometimes a client will have a ‘light bulb’ moment and the issues holding a person back disappear. That’s fine. I don’t charge for sessions not used.
What happens if I feel the session is not getting to the real issue at hand or I feel uncomfortable at any stage?
Just say. This is your time, so don’t feel obliged to continue if you think there is something else you wish to cover or would prefer not to cover as we progress.
Advice, Guidance and Coaching Agreement (UK requirements and Law)
The offer
I offer Advice, Guidance and Coaching service. I do not provide any form of Counselling, therapy or Psychology based service, including Psychometrics. However, I do utilise personality tools from time to time. I aim to offer you an excellent first-class service. However, Advice, Guidance and Coaching depend on the complete and total cooperation and involvement of the client, but even then, results cannot always be guaranteed.
Standards and Ethics
As a member of the Careers Development Institute and the Institute of Counselling (for coaching), I meet all the standards outlined by these organisations. As part of the membership of these organisations, I also undertake regular CPD training and development.
The Sessions
Sessions are either face to face, by phone or Skype. Email will be used to update and for communication etc. Please see the latest price list at www.careerelect.co.uk.
- All sessions last around 60 minutes unless agreed otherwise.
- Payment is requested either before or at the session in cash or bank transfer.
- For questions/emails answered by me between sessions, there will generally be no charge subject to fair usage criteria.
Travel and Meeting in Locations
You are responsible for your belongings and any damage or incorrect use of facilities at any premises used for sessions.
If travel by me is required, then for mileage over 15 miles, a charge of 40 pence per mile will be charged there and back to be paid in advance.
Cancellation or termination of the contract
If you have to cancel a session, you must give at least 48 hours notice by email or text/phone. If a session last’s only 30 minutes or less, then the costs of that session will be charged pro-rata.
Either side can terminate the contract at any time minus of any planned session that is not cancelled 48 hours prior.
Confidentiality
Our discussions will, of course, be completely confidential. However, I reserve the right to pass on any information to the relevant authorities regarding Safe Guarding and Terrorists grooming (Prevent) issues and similar, as is required of me by law. You are free to discuss the contents of our sessions as you see fit.
All content provided by and used as part of a session should not be reproduced. Also, it should be used outside of our Guidance or Counselling agreement without both our permission.
Data Protection
I do not share your data e.g. your name e-mail id, guidance or coaching information with any third party which has not previously been agreed, for example, with parents/ carers or your employer if relevant. I am not responsible for any third-party organisations, services or websites that I may direct you to as part of the Guidance/Coaching interaction.
Status
My status is as a self-employed Guidance and Coaching Practitioner. I am not employed, an agent, partner or employed by you.